About Us
We are the leader in design, installation and servicing of all communication needs in the heart of the BC oil patch. We specialize in mobile, microwave, S.C.A.D.A., UHF, VHF, stand-alone voice and data communication systems.
Our head office has been located in Fort St. John since 1978 and we have expanded and maintained our technological edge ever since. We provide our customers with the finest in communication technology along with excellent in-store and on-site service.
The 10 Petron Commitments
1. Service
We are a service company dedicated to the satisfaction of our customers. We strive to attain exceptional levels of effort and dedication in pursuit of this goal at all times. We collectively rise to the occasion when the going gets tough. No effort will be spared to maximize customer service.
2. Professionalism
We hold every aspect of our business to the highest standards and exceed expectations we have committed to our customers and in a manner appropriate to our individual roles within our team. We are fully conversant with our business, our products and our service.
3. Teamwork
Providing effective service for our customers is dependent upon the mutual dedication and effort of everyone on our team. We are accountable to our customers for the achievement of the team as a whole. Our success comes from the strength of our team. Focus on customers and their needs is our core value and a way of life.
4. Communication
Understanding each customer's business and the role we play in this relationship is fundamental to our mutual success. We consistently stay in touch and appreciate their value to our well-being. We communicate and follow-up in a timely manner.
5. Adaptability
We recognize the fact of change in customer requirements and service as well as the availability of improved technology. We are committed to maintaining products, services and processes that are flexible and adaptable to meet new and different customer needs. We listen to our customers. We are innovative and resourceful, consistently striving for improvement and industry leadership.
6. Attitude
We all share responsibility for awareness and responsiveness to the needs of our customers. We take action to protect their interests with good business judgment. Our day to day attitudes reflect care and attention, and the readiness and willingness to be of assistance. We always try to do our best.
7. Quality
The quality and reliability of our service is our most vital customer benefit. Our goal is to achieve the highest level of customer satisfaction, and our customers are our number one priority. Our name is synonymous with dependability and quality, and we reflect in our performance.
8. Competitiveness
We demonstrate an entrepreneurial spirit contributing to the success of our business in an ever expanding deregulated environment. Our ambition to provide the best service possible drives our pursuit of commercial opportunities. Our products and prices are competitive.
9. Integrity
We foster positive working relationships with our customers and earn their respect, goodwill and loyalty. Customer relations are open and sincere, and built on mutual trust and understanding. Our integrity is apparent in our people, products and service. We deliver what we promise.
10. Accountability
We are accountable for the achievement of the plans and goals of the corporation and for profitability through revenue growth and expense control. We are of common purpose and priority toward their attainment. All of us, collectively as the corporation, are responsible to our customers for everything we do. We take pride in the successful completion of every project.